Privacy Policy

Your privacy matters to us

Our Privacy Policy

At Canopy Diplomatic Logistics, we prioritize the protection of your privacy and the security of your personal information. This Privacy Policy details how we collect, utilize, and safeguard your data when engaging with our website and services. We encourage you to review this policy thoroughly to fully understand our data handling practices.

1. Information We Collect:

We may collect various types of personal information from you when you interact with our website or use our services, including but not limited to:

  • Name, address, and contact details
  • Date of birth and gender
  • Financial and payment information (for logistics, consulting, and other services)
  • Business and service preferences
  • Shipping and logistics details (for shipping-related services)
  • Gold & diamond transaction and security-related information
  • Any other information you provide to us voluntarily through contact forms or service inquiries

2. How We Use Your Information:

We use the information we collect for the following purposes:

  • Processing your shipping, logistics, and consulting service requests
  • Facilitating gold & diamond trade, security services, and related transactions
  • Providing and improving our services in logistics, consulting, gold & diamond services, and security
  • Communicating with you regarding our services, promotions, and updates
  • Personalizing your experience on our website and improving our user interface
  • Analyzing data to enhance our service offerings, optimize our marketing strategies, and tailor solutions for you
  • Complying with legal and regulatory requirements as per industry standards

3. Data Security:

We implement strict security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls. However, no method of internet transmission or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

4. Third-Party Disclosure:

We may share your personal information with trusted third parties under specific circumstances, including:

  • Business partners, insurers, and underwriters for the purpose of processing your shipping, logistics, and gold & diamond transactions
  • Service providers who assist us in delivering our shipping, logistics, consulting, and security services
  • Legal or regulatory authorities when required by law or in the event of a legal dispute

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies help us understand how users interact with our site and improve the overall experience. You can modify your browser settings to decline cookies or receive notifications when cookies are being sent. However, please note that some features of our website may not function properly if you choose to disable cookies.

6. Your Rights:

You have certain rights regarding your personal information, including the right to:

  • Access and review the information we hold about you
  • Correct or update any inaccurate or incomplete information
  • Request the deletion of your personal information (subject to legal and contractual limitations)

If you wish to exercise these rights or have any questions about how we handle your data, please contact us using the information provided below.

7. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated effective date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

We appreciate the trust you place in us by sharing your personal information. Your privacy is a top priority, and we are dedicated to safeguarding your data while delivering exceptional service.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.